If you’ve recently been to a JCPenney store, you may be happy to know JCPenney offers an online survey. The JCPenney survey is available at jcpenney.com/survey. JCPenney values customer feedback. They use this feedback to continuously improve JCPenney services and products.
To encourage JCPenney customers to leave feedback, the company offers a small reward at the end of the survey. To obtain the JCPenney reward, all you have to do is to successfully complete the entire JCPenney survey at jcpenney.com/survey.
In the following sections of our JCPenney survey guide, we will explain all of the steps you need to take to access the JCPenney survey, complete it and receive the JCPenney survey reward at the end.
We will also describe the JCPenney survey requirements. They are important to know before taking the survey itself. Because if you don’t meet the requirements, you may be unable to take the online JCPenney survey at jcpenney.com/survey or redeem your survey reward.
JCPenney Survey Rewards & Tips
If you successfully complete the JCPenney survey at the end, you will receive a JCPenney coupon. To receive the coupon you need to write down your email address after completing the JCPenney survey. You can redeem your JCPenney coupon in any JCPenney store location.
The coupon will change from time to time. The coupon offer is generally selected from the coupons available at JCPenney. You can view current coupon offers and deals at the official JCPenney website, in the JCPenney Coupons section, at jcpenney.com/JCPenneyCoupons.
You can redeem your JCPenney coupon in any JCPenney store location. However, you do need to print the JCPenney Survey coupon if you want to use it in a JCPenney store. Alternatively, you can use the JCPenney coupon on JCPenney’s online store, by typing in the JCPenney coupon code in the appropriate field.
JCPenney Survey Requirements
If you would like to successfully complete this survey, you will need a few things:
Naturally, you will be needing a computer on which to complete the survey. This computer needs to be connected to a stable and secure internet network. The JCPenney survey is available only online. You can use either a Mac or a PC. All browsers are supported.
Second of all, you will need a receipt from your most recent JCPenney visit. On this receipt, you should check to see if there is a 22 digit access code. The receipt needs to be relatively recent. The JCPenney survey code expires 7 days after you’ve made your purchase.
You can use the survey code only once. Also, you cannot take the JCPenney survey more than once per month. Survey participants need to be 18 years or older to take the survey and redeem the coupon. You must also be a legal resident of the United States.
If you or anyone in your household works at JCPenney or is affiliated with JCPenney in some way, you cannot take the survey.
How to Complete the JCPenney Survey
- Go to the official JC Penney survey page, at either jcpenney.com/survey or talktojcpenney.com. Either link will bring you to the JCPenney survey page. There, you will be greeted by a welcome message in English and Spanish.
- Choose your language.
- Enter the 22 digit code. There should be a 6-field row in which you can enter this code.
- Start the survey. After clicking start, answer all the questions as truthfully as you can. All JCPenney survey questions are mandatory unless otherwise stated. The questions are related to the various JCPenney store departments and their staff.
- Enter your email. At the end of the survey, enter your email. You need to enter your email so that you can receive the JCPenney survey coupon.
JCPenney Useful Information and Links
There may be some issues you can encounter when taking the jcpenney.com survey. The most common issue is caused by a slow internet connection. Avoid using public WI-FI connections when taking the survey, as these are often slower. They are also much less secure than home connections, and you will have to send some personal information to redeem your JCPenney coupon.
You can redeem the coupon at any JCPenney store location. To find a JCPenney store near you, you can use the online store locator tool, at jcpenney.com.
For any issues related to JCPenney products or services, you can visit the JCPenney Customer Support Page. In the Help section you’ll find contact info and tips for most JCPenney issues.
However, if you need to resolve a problem quickly, we strongly recommend you call customer support, rather than contacting them by email. The JCPenney customer service number is 1.800.322.1189.